The Pastor's Refuge Hoodie

$24.99

5.5-ounce, 100% polyester

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Color

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Contact

Lone Star Print House
3023 Interstate 30
#600
Fate, Texas 75087

469-408-3049
lonestarprinthouse@gmail.com

Lone Star Print House

THE PASTOR'S REFUGE

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Terms and Conditions

TURN AROUND TIME Our typically turn around time is 14 Business days from the time that the order is paid for. This excludes any holidays (Federal or State) or if there are delays due to artwork approvals (as/if needed). Delays in approvals for Artwork or Samples WILL delay the completion date and extend the time frame of when order will be completed. Adding items to the order will also extend the completion date. ARTWORK Customer Responsibility: Final Review: By approving the artwork, the customer acknowledges they have thoroughly reviewed all aspects of the design, including layout, text (spelling, grammar, punctuation), colors, images, and overall content. Accuracy: The customer is solely responsible for the accuracy of the approved artwork. This includes ensuring all information is correct and meets their requirements. No Further Changes: Once the artwork is approved, it signifies the design is final, and no further changes can typically be made without incurring additional charges and potential delays. GARMENT CHANGES Please note that changes to custom clothing orders cannot be made after garments have been ordered. This ensures the timely processing and fulfillment of all orders. In the event that we are able to accommodate a change, a 20% restocking fee will be applied to the cost of the original, unused items. This will also extend the production due date of the order. Print Shop Responsibility & Limitations: ARTWORK Printing Based on Approved Artwork: The print shop will proceed with the printing based exactly on the APPROVED artwork. No Liability for Errors in Approved Artwork: Lonestar Print House is generally not held liable for any errors (e.g., typos, design flaws) present in the artwork that was approved by the customer. INCORRECT OR MISSING ITEMS Please contact us within 5 business days if received orders are incorrect or missing items. After that time frame, Lonestar Print House will use their discretion to replace or refund for the items. CUSTOMERS OWN MERCHANDISE (COM) Please note that while Lonestar Print House take every precaution to ensure the best possible outcome, Lonestar Print House is not responsible for any damage that may occur to customer-provided garments during the DTF, Screen Print or Embroidery process. Embroidery involves machinery and needlework that can occasionally lead to unexpected results, especially on items not supplied by us. Returned Payment Fee: In the event that any payment made to Lonestar Print House is returned by your financial institution for any reason (including, but not limited to, insufficient funds, closed account, or stopped payment), a returned payment fee of $20.00 will be assessed to your account [in addition to the original payment amount/as a separate charge]. This fee is due immediately upon notification of the returned payment. [Optional: We may re-present your payment for processing, and if it is returned again, an additional fee may be assessed. The fee may increase to $40.00 for subsequent returned payments within a six-month period. CANCELED ORDERS Order Cancellation & Restocking Fee Policy: You may cancel your order for a full refund within 24 hours of placement. Cancellations requested after 24 hours will be subject to a 15% restocking fee of the total purchase price. This fee covers administrative and processing expenses. Custom or made-to-order items are non-refundable once production begins production

Refund Policy

Refund Policy on Custom Work

Delivery Policy

All orders are shipped within 48 hours Monday – Friday. The shipping provider information and tracking number is provided by the shipping carrier and will be provided when the product has been shipped. The rate charged for shipping is based on the weight of the product and your location. Signatures are required on orders exceeding $10,000. If you have any questions about your shipment, please contact us with your inquiries at the information listed on our website.

Privacy and Security Statement

We value and respect the privacy of our customers. While operating our business and interacting with you, we collect, use, and share personal information in order to process and fulfill your orders. To learn more about how information relating to your orders is collected, used, shared, and to see the choices and rights available regarding your personal information please visit: /privacy

Secure Checkout Policy

When you place orders on our websites or through our mobile applications, all of your order information, including your credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our websites from capturing and viewing your personal information. While we use industry standard means to protect our websites and your information, the Internet is not 100% secure. The measures we use are appropriate for the type of information we collect. We cannot promise that your use of our websites or mobile applications will be completely safe. We encourage you to use caution when using the Internet.